Doctor Anywhere taps cloud communications provider Vonage for enhanced telehealth service

Singaporean telehealth firm Doctor Anywhere has began adopting a video API from US-based cloud communications provider Vonage to boost its supply of telehealth providers.

Vonage’s communications platform has over one million registered builders who’re utilizing its APIs to supply enterprise continuity, distant work, and distant supply of varied providers. It is totally programmable and permits the mixing of video, voice, chat, messaging, conversational commerce, AI, and verification into present merchandise, workflows, and methods.

WHY IT MATTERS

Last yr, DA reported that its video consultations grew 4 instances after a yr whereas the variety of physicians on its platform expanded by 70%. At current, its telehealth platform is being utilized by round 2.5 million customers and three,000 normal practitioners and specialist medical doctors throughout Southeast Asia.

“High quality, uninterrupted video services are essential for us to enhance our platforms customer experience and deliver timely medical attention to our rapidly expanding user base,” mentioned DA CEO Lim Wai Mun.

To meet the rising demand for digital well being providers, the corporate selected to undertake Vonage’s video API to boost its video capabilities to supply medical recommendation and ship supervised self-swab COVID-19 exams over video consultations.

“Were confident of strengthening our tech capabilities through the integration of the Vonage Video API, allowing us to serve our customers in a timely and effective manner,” Lim mentioned.

THE LARGER TREND

Through its video API, telehealth suppliers can present “instant” medical consultations, mentioned Sunny Rao, Vonage’s SVP for Global Sales.

Over the previous years, Vonage has powered the telehealth capabilities of Asia-Pacific healthcare suppliers.

In February this yr, Australian telehealth agency Visionflex embedded Vonage’s video APIs on its telehealth platform and telehealth units to supply high quality audio and video connections.

Queensland-based aged care provider Feros Care has additionally tapped Vonage to energy its digital social middle which conducts real-time live-streamed healthcare actions for greater than 600 members throughout the nation.

Two years in the past, Insung Information, a healthcare options developer in South Korea, built-in Vonage’s video APIs into its telehealth units for improved communications.

ON THE RECORD

“The demand for digital health services continues to surge in Asia-Pacific with the market expected to be worth $326 billion by 2030. Patients expect to have access to digital health tools a behavioral change that has been accelerated by the pandemic. To meet this growing digital health demand, healthcare providers need to adopt dependable and robust platforms to enable fast and effective telehealth delivery,” mentioned Rao.

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